Monthly Archives: November 2011

The online checkout experience in real life

Google produced a video a while back that really resinated with me. I think we as digitals (designers, developers, ux, etc.) all fail to look at the bigger picture sometimes. I’ve had all of the described actions in the video happen to me during past checkouts.

The answer to this requires us to retain the reasons why we’ve made the current system (security, accuracy), and apply them against a low barrier, pleasant experience. Here’s a few things that I’d like to see happen:

  • No timeouts for non e-commerce actions. Example: Browse through the Verizon site. Viewing new phones? It times out if you leave it open.
  • No usernames. Solution: email and passwords for authentication.
  • No CAPTACHAs. We’ve discussed this extensively at DYNAMIT. They’re a burden to users and they don’t stop spam.

 

Brian Klein, Fitz & the Tantrums – Hard Work and Luck

I recently watched an interview of Brian Klein, manager of Fitz & the Tantrums on This Week in Music. He discusses the touring schedule for Fitz – Morning shows, record shop appearances, and and additional radio promo spot – all before the show most days. I have to wonder just how many bands do the same. Surely some, but I’m not sure that the majority would go to such great lengths. I’m thoroughly impressed by what they’ve been able to do, most of it without much outside assistance.


This Week in Music: Ep 15. w/ Brian Klein


Fitz & the Tantrums-MoneyGrabber Live ft Daryl Hall